Ordering - GL

Sort by Default Sort A-Z Sort by Popularity Sort by Last Updated

• I forgot to add my discount code, what do I do?
• Do I have to pay for shipping if I shop at Najell.com?
• I have made a purchase but have not received an order confirmation, have the order gone through?
• Can I try my product before deciding to keep it or return it? Is it okay to try it on with my baby as well?
• I can't pay at the checkout, what can I do?
• Where do I enter a discount code?
• I'm trying to add a discount code in the checkout, but it doesn't work. What can I do?
• I have used a discount code at the time of purchase, how does it work if I want to change to another item?
• Can I use two discount codes in the same purchase, or for a already discounted item?
• Can I change my delivery address afterward?
• Products that are currently out of stock, will they be available again? If so, when?
• I want to enter a different delivery address, how do I do that?
• If I want to make an exchange and have used a discount code, will I get the same discount on my new order?
• I am a customer from the UK, will I have to pay duties?
• I am a customer from Norway, will I have to pay duties?