Shipping & Returns - GL
- Where is my order? Can I track it?
- How do I make a return?
- Do I have to pay for shipping if I shop at Najell.com?
- How long is the delivery time?
- Can I try my product before deciding to keep it or return it? Is it okay to try it on with my baby as well?
- How long is the return period?
- I haven't received my delivery, what can I do?
- I want to cancel or make a change to my order, how do I do that?
- Can I make an exchange?
- I have received the wrong product, what do I do?
- I have used a discount code at the time of purchase, how does it work if I want to change to another item?
- I've made a return but haven't heard anything yet. Where's my refund?
- What happens if I don't pick up the package?
- Can I change my delivery address afterward?
- If I want to make an exchange and have used a discount code, will I get the same discount on my new order?